the sephone blog

Here at Sephone, we know that your relationship with us doesn’t end the minute your site launches. In fact, support and maintenance may be the most crucial part of your online presence.

At the same time, though, we realize how difficult a support experience can be; we hate automated telephone trees and companies that hide their contact information just as much as you do. That’s why we’ve recently created support.sephone.com, our new support request system.

Entering a support request is easy; just head to support.sephone.com and fill out the simple form with as much information as you can provide. You’ll receive updates to your request via email, and you’ll know the minute your request has been addressed. You’ll even be given a link so that you can track the history of your request and enter additional information about it if necessary.

And don’t worry – we’ll still continue to offer our friendly phone support at 207-262-5040. If you’d like to talk to a real life person, give us a call; Dara or Wendy would be happy to help you with whatever you need. Whether you choose to contact us via support.sephone.com or over the phone, we’ll always be here to help!