Everybody is abuzz about social media these days. For those whom are new to social media or don’t really know what it is, consider this post a bit of a primer.
What is social media?
It has because such a buzz word that gets injected into conversation, it is even a somewhat elusive term to define. We are going to stick to the most simple definition we can. Social media is the use of technology (mostly internet technology) to allow folks to publish content (text, images, or video mostly) that encourages interaction with others.
How is it different than traditional media?
In comparison to traditional media outlets (such as television, radio and print) there are numerous differences.
- Speed: traditional media can take hours, days, even months to republish, social media is near instant
- Permanence: once created traditional media can not change, social media can change at will
- Threshold to publish: it takes training and money to publish via traditional mediums, social media is usually free and simple
- Credibility: traditional media has much more credibility and accountability
In some respects they are similar, a blog post may not be read by anybody, it may be read by millions. A TV show may never be watched by anybody, or by the millions.
What are some examples?
I think examples are some of the best ways to learn
But how can I use it?
If you are thinking, this is cute and all, but my time is precious, how do I use this to benefit myself, then this section is for you.
Social media can save you time. When you need to get the word out about something, a new product, service, or sale, it can be much faster to publish your information in one place and let everybody read that, instead of having to tell a bunch of people. Imagine if you are having a sale, you could via word of month, tell 200 people about your sale. That will take you a few hours and may span several days. If you have 200 people following you on twitter, it takes about 1 minute and it’s instant.
Social media can help you educate your customers. Lets say you offer three services, snow removal, landscaping, and trash removal. Lets say that 1/3 of your business comes from each service and you don’t have very many overlapping customers that use more than one service. By publishing various social media items, you can showcase your work to your customers that may only use one aspect of your business or didn’t even know you did more than one thing.
Social media can help you to find new business. By publishing your insights, views and work examples for the world to see, potential customers will see your abilities and you can increase they likely hood to use you in the future.
Where can I read more?
This is the first in a many part series about social media. Stay tuned for more.