Recently, here are Sephone, we have been dealing with more and more vendors while working on client projects. We are used to group efforts with our clients, but often times on bigger projects we also work with ISP’s, various IT staff, marketing companies, other developers, and other designers. Most of the time, we all play well, but sometimes clients get stuck in the middle. Being a third wheel is not fun most of the time. Here are some tips to not let that happen to you.
Be up front
No need to keep things from your vendors. Be upfront, and tell them, Joe at this company does our mobile app, or Johnny at ABC company has made our blog that this project is going to integrate with. Sometimes that can influence how we build things, plan for easy integration methods or plan APIs or something like that.
Let the vendors talk
Introduce the parties and give them the ability to talk with each other. Often times you the client have to stay involved, so this means emails with a few CC’s or conference calls. More than once I have received a communication from a client that is something like, “The API something or rather, has a JSONer widget maker”, which is less then useful information, but if the various developers communicate, they can hash out the details about how the API works. In general, most serious tech companies are very easy to get in touch with, so don’t be afraid to let us talk.