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May 14, 2013

It’s that time of the year again when some of the domain registrars (Network Solutions, GoDaddy, etc), send out notices to have you verify your domain information.  This information is what the registrars use to confirm who the domain is registered to and who they should contact about it.  This verification process is required yearly by the governing body for domain names, ICANN (Internet Corporation of Assigned Names and Numbers). There are 3 parts when it comes to the domain contact information:

Registrant Contact

This is the person or business for whom the domain is registered.  For domains that Sephone owns, the Registrant Contact would be:

Sephone Interactive Media
P.O. Box 2357
Bangor, ME 04402

If you registered your domain under your business name, then yours should be your business info.  If you did it under your name, then it should be your name under the Registrant Contact.

Technical Contact

The technical contact is usually the person/company who is in charge of managing your website, or where the domain points.  This information can be yours, or your web hosting companies info, either is usually acceptable.

Administrative Contact

The Administrative (admin) Contact is the person who has access to manage your domain.  This again is usually your or your business’s information.

Most of the time these emails will offer you a way to check you whois information through a link in the email.  Click that and verify the information is correct, if it is, you do not need to do anything.  If something is incorrect, contact the person who has access to manage  your domain and have them update the information.  If their is not way for you to check the whois information from the email you can use the MXToolBox.  To use this tool enter your domain and then click lookup.  Once the results are loaded, click the “whois lookup” link below the results.

Here is an example of what this email might look like:


This is an example from our registrar, Network Solutions.  The email you receive may be similar, but not exact, or may be completely different from what I have presented here.

All logos and trademarks used in this post are those of their respective owners.

Brady is the voice on the other end of the phone line when you call Sephone. He graduated from the New England School of Communications in 2009 and assists Sephone in building and maintaining our sites.

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