Recently we have had several clients call to ask about a bill they received from a backup service called WebsiteBackup. This is not something that Sephone has sent to you. This “bill” is a phishing scam to try and get you to pay for services through another company, and we do not recommend paying it. Sephone does daily and weekly backups of all of our servers (where the most recent backup overrides the previous), so we always have a copy of your site if something happens.
One of the clients that received this bill was kind enough to provide a copy of it for this post. You can see the example below. Their information has been removed, but all of the instances we have been made aware of seem to be similar.
In addition to the backup services that we provide, in most cases you can also find a snapshot of your website on the Wayback Machine. While this is not a 100% reliable resource for website backups, it does help in some cases if you need something in a pinch.
If you’d like to discuss options for additional backup services from Sephone, please give us a call or send us an email.