On Monday, we announced that November 2010 is email month here at Sephone. In our first post, we are going to cover the basic terminology and hopefully build from there over the next month. Let’s jump right into the terms.
This is an email that does not exist, but instead points to a different email on the same domain. Here is an example. Bob has an email of firstname.lastname@example.org and in addition to email@example.com, he can receive email at firstname.lastname@example.org and email@example.com. Info@ and Sales@ are aliases.
An attachment is a file that is included in the email to be viewed by the recipient.
This stands for Blind Carbon Copy. This is an additional email recipient, beyond the normal recipient. The normal recipient does not know that the BCC recipient received a copy.
This is a list of mail servers that do bad things like send spam or viruses. There are several big public blacklists on the Internet that incoming mail servers use to tell if they are getting spam.
Bounces are emails that did not get to intended destinations and were returned to the original sender by a mail server. 80% of bounces are emails send to the wrong person, often a typo in the address.
A catchall is email that gets all email sent to a domain, if it does not exist. For example, if a domain has jimmy as an email account, firstname.lastname@example.org. It also has an account email@example.com. If somebody emails firstname.lastname@example.org, it will get to him, but any other email will go to jimmy, such as email@example.com and firstname.lastname@example.org. Normally catchalls should be avoided to reduce spam.
CC stands for carbon copy. It’s an additional email address to send the email to. The original email recipient can see who it was CC’ed to, unlike BCC.
Domains are numbers, letters, periods, and dashes that are registered via numerals registras. Examples would include example.com, sephone.com, wabi.tv, google.com, mta.sephone.com, and mail.my-domain.com. Note that do not have anything in front of them, such has http:// or ftp://.
An email client is something you use to talk to your mail servers. Normally it’s the tool that you view your email through. Examples include Outlook, Outlook Express, Windows Mail, Windows Live Mail, Thunderbird, Entourage, Lotus Notes, First Class, Apple Mail as well as several others.
This is when good mail gets marked as spam.
Filters are things that your incoming mail servers uses to block spam.
This is when an email is received and sent to somebody else. It can be done manually in your mail client or automatically on the mail server. An example of a mail server forward would be, an email was sent to email@example.com and the email server immediately sends to firstname.lastname@example.org.
Internet Message Access Protocol – A protocol used to retrieve email messages.
Post Office Protocol – A protocol used to retrieve email from a mail server.
A protocol describes how to talk to a server.
This is something that listens for clients to talk it via an established protocol. When talking about mail, there are a few different type of servers. Incoming Mail Server is the server that you will retrieve your email from. Most of the time for Sephone customers it’s mail..com. Outgoing Mail Server is the server that will sent your email for you. Often it’s provided from your Internet connection provider.
Stands for Simple Mail Transfer Protocol, and it is how mail is transfered on the internet, from clients to outgoing mail servers and in between mail servers.
Mail soliciting you for something that you did not request.
A list of approved senders, the exact opposite of blacklist.